How do I upload my photos?

First click on the Browse button,  select the image you want to upload, then click Open, Click on Upload Your Favorite Image.

What file formats can be uploaded?

JPEG files are the only accepted file format.

How do I convert my image to JPEG?

Please see your camera documentation on how to convert file format other than jpeg to jpeg.

Is there a maximum or minimum file size?

Yes, the maximum file size is 10 MB. The minimum is 1MB.

How do I reduce the file size?

Please consult your camera manufacturer for guideline on reducing file size.

When can I receive my photo?

Your photo will be printed within 1-2 weeks of receipt and will ship via regular U.S. mail. Please note : Only valid U.S . street address’s will be accepted; No PO Boxes.

What is the paper type and paper size I will be getting?

Canon will print your eligible image on one of the following letter, 8.5’ x11”, size papers.

  • Canon Photo Paper Pro Luster (LU-101)
  • Canon Photo Paper Plus Semi-Gloss (SG-201)

Paper brand sites